Terms & Conditions

This website is operated by Blust On USA LLC (“we,” “our,” or “us”), headquartered in Miami, Florida, United States. By accessing and using this site – and by checking the “I Agree” box before placing an order – you acknowledge that you have read, understood, and agree to be legally bound by the following Terms, Conditions, and Policies.

1. Website Usage Terms

By using this site, you agree to comply with all applicable local, state, and federal laws. Unauthorized use of our content – including copying, reproducing, or misusing our intellectual property – is strictly prohibited.

2. Territory of Service

We process and ship orders across all 50 U.S. states and territories, including:

• Puerto Rico
• Guam
• U.S. Virgin Islands
• American Samoa
• Northern Mariana Islands

These are treated as domestic shipments, not international.

Customers are responsible for providing accurate shipping details. Incomplete or incorrect information may result in failed deliveries or delays, for which Blust On is not liable.

Orders outside these regions are considered international and may incur customs duties, shipping surcharges, or special conditions.

3. Orders & Payments

• Orders are subject to availability and approval.
• All prices are listed in USD and are subject to change.
• Payment must be authorized before processing and shipment.
• We reserve the right to cancel or request verification for any order suspected of fraud or abuse.

By submitting payment, you confirm you’re authorized to use that payment method.

4. Customer Responsibility

You are responsible for submitting complete and accurate information at checkout, including:

• Full name
• Address
• ZIP code
• Phone number
• Email
  

We are not liable for failed deliveries due to customer error or if no one is available to receive the parcel.

5. Shipping Policy

We ship using trusted third-party carriers such as UPS, FedEx, USPS, DHL, or others.

• Shipping fees are calculated at checkout.
• All orders ship FOB Origin – ownership and risk transfer to you upon carrier pickup.
• You’ll receive tracking details to follow delivery progress.
• We’re not responsible for delays, customs holds, or loss after shipment has left our facility.

6. Return & Refund Policy

All Sales Are Final

Due to the consumable and perishable nature of our professional hair color and treatment products, we do not accept returns or exchanges – whether from retail (B2C) or professional (B2B) customers.

Returns Are Only Accepted If:

• You received a defective product due to a manufacturing error
• You received the wrong item due to our shipping error

Returns Will Not Be Accepted If:

• The product has been opened, used, or tampered with
• The product was purchased in error or due to buyer’s remorse
• You changed your mind after purchase

In the rare event of an approved return:

• The item must be unused and in original condition
• Return shipping is at the customer’s expense (unless due to our error)
• Shipping fees are non-refundable
• A refund will only be issued after inspection and approval by our team

7. High-Value & B2B Orders

Orders over $500 may require additional verification, including:

• Government-issued ID
• Business license or cosmetology certification
• Billing address confirmation

Fraudulent or unsupported claims of non-receipt may be denied. We reserve the right to refuse service to accounts involved in repeat disputes or unverifiable claims.

8. Chargebacks & Fraudulent Claims

Unauthorized chargebacks or false fraud claims are taken seriously and may result in:

• Permanent suspension of your account
• Reporting to payment processors or legal authorities
• Legal action under federal anti-fraud statutes

We will always act in good faith to resolve legitimate concerns.

9. Intellectual Property

All trademarks, packaging designs, product names, text, images, and logos on this website are the exclusive property of Blust On USA LLC. Unauthorized use or reproduction is strictly prohibited.

10. Limitation of Liability

Blust On USA LLC is not liable for indirect or consequential damages, including lost revenue or downtime. Our total liability is limited to the amount paid for the product in question.

11. Privacy

We collect customer data only for:

• Order processing
• Shipping
• Communication

We do not sell or rent personal data. Information is only shared with verified third parties involved in order fulfillment (e.g., payment processors, couriers).

12. Governing Law

This policy is governed by the laws of the State of Florida, USA.

All disputes shall be handled exclusively in the state or federal courts of Miami-Dade County, Florida.

By proceeding with your order and checking the box “I Agree,” you confirm your acceptance of these terms.